Privacy Policy

Privacy Policy

Last updated: 29/08/2024

Welcome to From Rose with Love. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns about our policy or practices with regard to your personal information, please contact us at angela@fromrosewithlove.co.uk

We collect information from and about users of our website/app:

1. Personal Information: When you use our services, you may provide us with personal information, including but not limited to your name, email address, phone number, postal address, payment information, and other contact or identifying information.
2. Non-Personal Information: We may collect non-personal information that does not directly identify you, such as browser type, device type, operating system, IP address, and information about how you use our website/app (e.g., pages visited, time spent on pages).
3. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your activity on our website/app. You can control the use of cookies through your browser settings.

We use the information we collect for the following purposes:

1. To Provide and Improve Our Services: We use your personal information to operate, maintain, and improve our website/app, including responding to your inquiries and fulfilling your requests.
2. To Communicate with You: We may use your contact information to send you updates, promotional materials, and other communications related to our products. You can opt-out of receiving promotional communications at any time.
3. To Process Transactions: We use payment information to process payments for our products.
4. To Enforce Our Policies and Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, and respond to lawful requests and legal processes.

We may share your information with the following parties:

1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
2. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business deal.
3. Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to (a) comply with legal obligations, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with our services, (d) protect the personal safety of users or the public, or (e) protect against legal liability.

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

Depending on your location, you may have certain rights regarding your personal information:

1. Access and Update Information: You have the right to access and update your personal information. You can do this by contacting us directly.
2. Opt-Out of Marketing Communications: You can opt-out of receiving promotional communications from us by contacting us directly.
3. Data Deletion: You may request that we delete your personal information, subject to certain exceptions (such as for compliance with legal obligations).
4. Data Portability: You may request a copy of your personal information in a commonly used and machine-readable format.

Our website/app may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under this age, we will take steps to delete that information.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy, please contact us at:

From Rose with Love
angela@fromrosewithlove.co.uk